CONFIDENTIALITY AND DATA PROTECTION POLICY
1. Introduction to our confidentiality and data protection policy
The protection and confidentiality of your data is a matter of trust and we take it very seriously. This privacy policy explains the nature, scope, and purpose of our processing of personal data. This relates to data concerning you and which can provide indications about you.
2. Data controller for your personal data
You can contact our Data Protection Officer by:
• postal address: Horizons Gestion Sàrl, Route de Fleurs des Champs 16, 3963 Crans-Montana
• email: info(arobase)horizons-gestion.ch
• phone: +41 (0)79 289 13 33
A copy of an identification document may be requested to ensure the legitimacy of your request.
All data you provide to us is processed in accordance with the provisions of the Federal Data Protection Act.
This privacy policy informs you of how Horizons Gestion Sàrl processes your personal data. Different personal data is collected when you interact with us, either in person, by phone, by mail, by email, or via our website: horizons-gestion.ch
3. What types of information do we collect and how do we store your data?
Depending on the type of services we offer you, please find below the different categories of personal data we process.
All your data is stored on our own servers located in Switzerland. We continuously optimize processes and tools to avoid any manipulation, modification, intrusion, deletion, and intentional or unintentional, illegal, and unauthorized transmission of your data.
We process your data in accordance with the purpose for which you entrusted it to us.
3.1. When you contact us
When contacting us in person, by phone, by mail, by email with Horizons Gestion Sàrl, we collect and process your personal data for the purpose of executing a concluded or to be concluded contract.
3.2. You request a property file for rental
When you request a property file, we may collect the following information:
• Your identification data (name, first name, phone number, postal and email address).
By submitting a request form via our website, you agree that the information provided will be used, exploited, processed, to allow us to contact you, send alerts, offers and services, based on the search criteria you provided.
You can access your data at any time by logging into your account (online rental application portal) with the identification data that was sent to you by email. In case of loss of this data, you can ask Horizons Gestion Sàrl to resend it to you.
3.3. You are a tenant or you are applying for a property to rent
When applying for the rental of a property, you fill out a rental application form from Horizons Gestion Sàrl. At this occasion, we collect the following data:
• Your identification data (name, first name, phone number, postal and email address, copy of ID card, copy of passport, type of residence permit, place and date of birth, proof of residence or establishment).
• Your family situation and the number of people who would occupy the said property.
• Your financial & professional situation (your monthly income and related certificates, a valid official extract from the Office of Debt Collection), as well as the contact details of your current landlord. The landlord must be able to verify that the chosen tenant's and/or their potential roommates' and guarantors' income is sufficient to cover the costs related to the desired property. In the event of signing the lease, your banking relationships will also be requested.
This information is collected, based on your consent, for the purpose of allowing you to rent a property. If your application is not accepted, your registration and its appendices in paper format will not be returned or retained. In case of online registration, it is your responsibility to request its deletion.
3.4. You wish to entrust us with the rental management of a property
When you entrust us with the rental management and appraisal of your property, we may collect the following personal data:
• Your identification data (name, first name, phone number, postal and email address), as well as your banking relationships.
• All documents identifying and qualifying the property/properties (current leases and their amendments, the accounting and financial documents necessary for the management of the said property, maintenance and service contracts, etc.).
These data are collected, based on your consent and on the basis of a concluded contract, for the purpose of managing your property.
3.5. You wish to entrust us with the management of a property in co-ownership
When you entrust us with the management of a property in co-ownership, we may collect the following personal data:
• Your identification data (name, first name, phone number, postal and electronic address), as well as your banking relationships.
• Information about your condominium (deed of incorporation, data and technical characteristics of the property, co-ownership regulations, accounting, minutes of general meetings and all documents related to management).
This data is collected based on your consent and on the basis of a contract concluded, for the purpose of managing your condominium.
4. With whom do we share your personal data
4.1. With our subcontractors
We may need to transmit some of your data to our subcontractors in the context of executing work and/or maintenance.
All the data we transmit to our subcontractors is processed, on both sides, in accordance with the provisions of the Federal Data Protection Act (LPD).
4.2. With third parties
Your personal data may also be shared with third parties based on the services requested within the limits of the intended purpose (sale, purchase, rental, management). This includes landlords, sellers, tenants, potential buyers, and authorities.
5. You browse our website and wish to create an account
You have the option to browse our website anonymously. Non-personal usage data, such as your device's IP address, the pages viewed, the browser used, the date, the time, etc., which we record through cookies, are however collected during this occasion.
Please refer to our cookie policy in point 7 of this policy.
The use of electronic media such as the internet, email, etc., involves risks (viruses, hacking, etc.). To reduce these risks, please use an up-to-date version of your browser and install an antivirus that is regularly updated.
6. You wish to create an account
When you wish to create an account to receive a file for a property for rent, we may collect the following personal data: your identification information (name, first name, phone number, postal and electronic address). Please refer to point 3.2 of this policy.
7. Our cookie policy
A cookie is a file made up of a set of characters that is sent to your device when you browse a website or an application. The cookie thus allows the site or application to recognize you during a subsequent visit.
Cookies allow us to observe internet users' behavior and retain useful data to facilitate their future browsing.
7.1. What is the purpose of analyzing internet users' behavior?
Based on this statistical data, we can perform analyses and make necessary improvements to make your browsing experience more enjoyable and efficient.
Cookies also allow us to improve the targeting of our advertising on other sites and on social networks like Facebook.
7.2. Why retain your entered data?
When you fill out a contact form with an advertiser, for example to obtain information about a property for rent or for sale that interests you, we save this information in your cookies.
Most internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are saved on your computer or that you are always informed when you receive a new cookie.
Our services can generally be used even in the absence of cookies.
7.3. What type of cookies do we use?
The types of cookies (including those from our subcontractors) that we may use on our site and the purposes for which they are used are indicated below:
7.4. Category 1: strictly necessary cookies
These cookies are essential for allowing you to move around our site and use its functions. Without these cookies, several elements of our site may be blocked and/or may not function properly.
We use these cookies to enable you to access the services we offer on our site. The personal data collected by these cookies are processed based on our legitimate interest in the proper functioning of our site.
7.5. Category 2: performance cookies
These cookies gather information on how you or other users use our site, for example, the pages you visit most often and if you get error messages from web pages.
We may use these cookies to maintain the effectiveness and usability of our site and to understand how it is used. Most of the time, these cookies do not collect information that identifies the user.
If personal data were to be collected by these cookies, they are processed based on our legitimate interest in understanding and optimizing the use of our site.
7.6. Category 3: functional cookies
These cookies allow our site to remember the choices you have made (such as your username, language, or the region you are in) and can also be used to provide the services you have requested.
We may use these cookies to maintain the effectiveness and usability of our site and to provide you with a smooth browsing experience.
The personal data collected by these cookies are processed based on our legitimate interest in providing you with a pleasant site to use.
7.7. Category 4: targeting and advertising cookies
These cookies are used to better understand the behavior of users on our site, to tailor its content, to perform statistics regarding the use of our site, and to show you tailored advertisements on third-party sites, based on the interest in our services that you have demonstrated during your visit to our site. In some cases, they allow us to provide advertisements better suited to your tastes and interests.
You can refuse these cookies at any time through your browser settings. If applicable law requires it, these cookies are only placed with your consent. We track your consent using a technical cookie; thus, if you delete cookies on your devices, we will have to ask you again if you consent to such cookies.
7.8. Cookies issued by third parties
We may include on our site computer applications emanating from third parties, which allow you to share content from our site with others or to inform those others of your consultation or opinion regarding content on our site.
The issuance and use of cookies by third parties are subject to the privacy policies of those third parties. These cookies are not under our control. Please refer to the respective social media privacy policies to establish how their cookies operate.
7.9. Use of tracking technologies
Horizons Gestion Sàrl uses anonymized analysis technologies of the consultations of its website and newsletters, in order to continuously improve them. Google Analytics, Google Tag Manager, as well as internal tools are used for a non-personal analysis of your browsing. This is solely for a statistical evaluation of overall performance. In doing so, information related to the operating system, the browser, the geographical origin (country only), the pages visited during the visit, as well as interactions (for example: number of clicks on an ad, on a phone number, on banners, etc.) and the various response times of the pages visited are recorded.
7.10. Communication of your personal data abroad
Your personal data is processed in Switzerland, but may be processed in other countries if the execution of your contract requires it. All data you provide to us is processed in accordance with the provisions of the Federal Act on Data Protection and, where applicable, the General Data Protection Regulation (GDPR) of the European Union or your place of residence outside the European Union.
8. What are your rights
You have a number of rights under personal data protection legislation, including:
8.1. The right to information
You have the right to know how your personal data is used.
As already mentioned, we process your data in accordance with the purpose for which you entrusted it to us.
8.2. The right to withdraw consent
When we process your personal data (name, first name, phone number, postal and email address), following your registration on our portal, based on your consent (for example, to send you property proposals), you can request its deletion at any time. However, we will have to retain certain information to ensure that you are not contacted in the future.
8.3. The right to rectification
If you notice or believe that your personal data is inaccurate, you have the right to request that your data be rectified or completed.
8.4. Update
We may need to modify this policy from time to time without notice. Therefore, please check it regularly.
9. Applicable law and jurisdiction
The Privacy Policy and any questions arising from it or related to it, as well as the use of the sites and services, are governed by Swiss law.
You accept the exclusive jurisdiction of the courts at the headquarters of Horizons Gestion Sàrl.