Terms & Conditions
General Terms of Use of the Horizons Gestion.ch Portal
1. Definitions
Advertisers: refers to professional real estate agencies that post ads on the Portal.
CGU: refers to these general terms of use governing the use of the Portal.
Interested Parties: refers to individuals showing interest in the offers of Advertisers and/or Partners, whether or not these individuals have created a user account
Partners: refers to the companies with which a partnership has been signed.
Portal: refers to the real estate portal "Horizons-gestion.ch" accessible at www.horizons-gestion.ch
Services: refers to all services provided by the Company and made available to the User of the Portal as described in art. 3 of the CGU.
Company: refers to Horizons gestion Sàrl, a Swiss limited liability company with a capital of CHF 20,000, registered in the Commercial Register of Valais under number CH-626.4.011.231-9, whose registered office is located at Route de Fleurs des Champs 16, 3963 Crans-Montana, Switzerland.
User: refers to any individual or legal entity navigating the Portal and using the Services offered therein, particularly Advertisers, Partners, and Interested Parties.
e-Tenant File: set of data and documents related to an individual or legal entity in the context of a real estate search. A User can create one or more e-Tenant Files for themselves or for third parties participating in an application, including, where applicable, a guarantor.
e-Tenant Application: process by which one or more e-Tenant Files are used to submit a rental request regarding a specific property, accompanied by the information specific to that request.
2. Scope, acceptance, and modification of the T&Cs
These T&Cs apply to any use of the Portal. They aim to define the conditions under which the User benefits from the Services provided by the Company through its Portal.
The use of the Portal's services that do not require the creation of an account or the sending of a non-binding request form to Partners implies full and unconditional acceptance of the T&Cs, and thus, the User waives the right to invoke any contradictory document or condition. Therefore, if you refuse these T&Cs, in whole or in part, you must refrain from using these services and leave the Portal.
The use of the Portal's services requiring the creation of a user account or the sending of your e-tenant applications or the sending of a personalized advice request form to our Partners or Advertisers is subject to your consent (express or implied). Without your consent (express or implied), you cannot benefit from these services.
The Company reserves the right, at its sole discretion, to modify the T&Cs at any time. It encourages the User to consult them regularly. The T&Cs come into effect as soon as they are published on the Portal. In case of changes, the applicable T&Cs are those in force and accessible on the Portal at the time of access by the User.
All Services provided by the Company and made available to the User are detailed on the Portal and on the Application.
3. Description of the Portal Services
The Portal offers Users the opportunity to consult online listings of rental objects such as plots, houses, furnished or unfurnished apartments, parking spaces, etc., in Switzerland. The offers come solely from Advertisers.
The Services provided to the User on the Portal consist of facilitating and optimizing their efforts in their search for rental and/or purchase of a property or to best support them in their real estate project by allowing them to benefit for free and without obligation from the following services:
• The ability or necessity to create a user account on the Portal to facilitate a real estate search or to benefit from certain Services offered by the Portal. The account can be deleted at any time by clicking on the corresponding link in the “My Account” menu on the Portal.
• Contacting the Advertisers of the items displayed on the Portal that interest them and/or the various Partners of the Company;
All Services provided by the Company and made available to the User are detailed on the Portal.
4. Rules and principles applicable to the use of the Portal
4.1 Access to the Portal is public. Technical access to the Portal by the User is carried out through their internet service provider and under their responsibility.
4.2 Use of the Portal is free. It is reserved for individuals aged 18 years or older.
4.3 The content and information available on the Portal do not constitute an offer as defined by the Swiss Obligations Code, nor an invitation to make an offer. They also do not constitute any recommendation from the Company for a preliminary assessment of the property, a rental guarantee, or financing.
4.4 Legal, tax, or other questions related to the contemplated transactions must be examined with the assistance of a specialized third party.
4.5 Transactions that can be carried out through the Portal are subject without restriction to all applicable legal provisions. This includes the legal requirements applicable to any commercial transaction carried out outside the Internet, such as the requirement to be of legal age and to have the exercise of civil rights to enter into a contract. Users who do not meet these requirements must refrain from conducting a transaction through the Portal.
4.6 User account
4.6.1 By creating an account, the User obtains a unique identifier (their email address) and a password, both of which are strictly personal, which they undertake to keep confidential and not to disclose to third parties.
The User is the only one authorized to access their account and use the Services using their unique identifier and password. Any access to the User's account using their unique identifier and password is deemed to have been performed by the User of right. Access to the Services with their identifier and password is done under the sole responsibility of the User.
In case of loss, theft, or any fraudulent act regarding their unique identifier and password, the User must inform the Company by email at the address mentioned in Art. 9 as soon as possible and verify their identity by any means. Upon receipt of their duly justified notification, the Company will send the User a new password associated with their unique identifier (or a new unique identifier).
The Company is not responsible for the misuse of access data or for damages resulting from misuse by unauthorized third parties.
4.6.2 The personal information that the User provides when creating their account (including their landline or mobile phone number and email address) are managed in accordance with the provisions of the Privacy Policy accessible via this link.
The User is solely responsible for the content of their registration and the personal information they communicate to the Company in this context. If applicable, they agree to provide the required information in a complete and accurate manner and to immediately make any changes to their personal information.
4.7 It is not possible to oppose generic advertising on the Portal. This is the same type of advertising offered in a newspaper or a print magazine.
5. Interruption, modification, and deactivation of the Portal or a user account
Although it takes, in accordance with the rules of the trade, the technical and organizational measures allowing the proper functioning of the Portal, the Company does not guarantee that the Portal operates without interruption. An interruption in operation may result, notably but not exclusively, from technical problems, updates or maintenance of the Portal. The Company is not responsible for any damage or loss suffered by the User due to any breakdown or interruption of the Portal and/or suspension of the User's access to the Portal or to their user account.
The Company does not guarantee that the Portal operates without errors. It is therefore not liable, notably but not exclusively, for a transmission error or a malfunction of the Portal. Any claim by the User in this regard against the Company or its collaborators and auxiliaries is excluded, including in cases of direct or indirect damages and consequential losses arising from the use of the Portal, particularly for loss of earnings or claims by third parties.
The Company reserves the right at any time and without notice, at its sole and absolute discretion and without compensation to:
a. Modify or delete content, information, and announcements appearing on the Portal;
b. Change both the content and the form of its Services, or delete some;
c. Modify the technical characteristics of the Portal;
d. Limit access to the Portal, partially or totally;
e. Refuse a specific User access to the Portal;
f. Restrict a User from all or part of the Services;
g. Disable a user account.
6. Intellectual property
Horizons-gestion.ch is a registered trademark of the Company. https://www.horizons-gestion.ch is a domain name owned by the Company.
The User may not use the Company's trademark, such as its domain name, in connection with any product or service in a manner likely to cause confusion or create the impression that the Company approves of such product or service.
All content (names, logos, information, documents, images, tools, and analyses) published on the Portal is and remains the property of the Company, Advertisers, or any other person with specific rights to this content.
In general, no rights are granted to the User regarding these elements, except for the uses expressly authorized under these provisions.
The content is made available to users as necessary only for private purposes, in accordance with the purpose of the Portal. None of this content may be exploited, reproduced, modified, distributed (electronically, on paper or by other means) or used in any other way for commercial purposes without the prior written permission of the Company. All requests must be sent to the address mentioned in art. 9.
To create a hyperlink from a third-party website redirecting to the Portal, prior written consent from the Company must be obtained. All requests must be sent to the address mentioned in art. 9.
7. Disclaimer of liability
7.1 The User is responsible for their behavior while using the Portal. They are liable to the Company, its organs, employees, and auxiliaries, for any damages caused in connection with abusive or non-compliant use of the Portal. In the event that the Company, its organs, employees, or auxiliaries are subject to legal action by third parties or authorities due to the User's behavior, the User indemnifies the Company, its organs, employees, or auxiliaries from any third-party claims and will bear any legal and extrajudicial costs. The User is required to participate in the proceedings in case of a call for intervention
7.2 The Company acts solely as an intermediary provider, offering an online platform for the publication of real estate advertisements and related services linked to real estate leasing projects. The User acknowledges that the Portal's activity is limited to facilitating real estate processes and projects as well as connecting Users with Advertisers and/or Partners; it is not a party to the sale, purchase, rental, or other transactions concerning real estate listed by Advertisers or Partners of the Company. The Company's liability cannot in any way be engaged within the framework of relationships, agreements, and discussions that may occur between Users and Advertisers and/or Partners.
7.3 The use of the Portal is done at the sole responsibility of the User. The User hereby irrevocably releases the Company from any liability for any damage that they may suffer in connection with the use of the Portal.
7.4 By clicking on the links (including banners) found on the Portal, the User may leave the Portal and access third-party sites, including Partner sites, which are outside the Company's control. The Company cannot thoroughly verify all the sites linked by a hyperlink; thus, it declines any responsibility regarding the content, products, services, or offers that are disseminated there. The elements contained on such sites are provided solely for the User's convenience and information. They may be subject to the general conditions and privacy policies of the relevant third-party sites.
7.5 The Company is unable to verify the contents of the advertisements published on the Portal by Advertisers. Therefore, it offers no guarantee regarding the accuracy or completeness of this information. It is consequently the User's responsibility to carry out all necessary verifications, by contacting the relevant Advertisers or by any other means at their disposal.
7.6 Regarding e-Tenant Applications, horizons-gestion.ch acts solely as a technical platform service provider and does not intervene in the analysis of e-Tenant Files, pre-selection of candidates, allocation decisions, or lease agreements, which are exclusively the responsibility of the management companies.
The Company therefore cannot be held responsible for the outcome of an e-Tenant Application, nor for the lack of response, nor for decisions made by the management companies.
7.7 Regarding security, the Company instructs specialized third parties to implement all necessary measures according to industry standards to prevent intrusion, the introduction of viruses, or other harmful illicit technical processes. However, absolute security on the internet cannot be guaranteed; the User uses the Portal and the Application at their own risk.
8. Protection of personal data
The Company collects and processes User data, whether during the use of the Portal and its Services or when creating a user account. It also uses cookies.
The terms of processing of personal data related to e-Locataire Files and e-Locataire Applications, including the respective responsibilities of horizons-gestion.ch and the management companies, the methods of data transmission, and the retention periods, are described in detail in the Portal's Privacy Policy, which the User is invited to refer to.
The processing of personal data in connection with the use of the Portal is subject to the Company's data privacy policy. This policy outlines how the Company processes personal data, the reasons for processing personal data, how it is transmitted to third parties, and the rights of individuals concerning their personal data.
It can be consulted online here.
The Cookie Privacy Policy can be consulted here.
Contact the Company
The User can contact the Company at any time :
• by regular mail at the address indicated in article 1 above;
• by email at the following address: info(at)horizons-gestion.ch;
• by phone at +41(0) 79 289 13 33 from Monday to Friday from 8:30 AM to 12:30 PM and from 1:30 PM to 5:30 PM (regular rate call).
Final provisions
10.1 Invalidity of certain provisions
If a provision of the GTC were to be invalid or unenforceable, the other provisions would still remain applicable. In such a case, the invalid or unenforceable provision would be interpreted as closely as possible to the original intent.
10.2 Foreign law
The User understands that the use of the Portal and the transactions with Advertisers resulting therefrom may, depending on the circumstances, be subject to laws other than Swiss law. It is therefore the User's responsibility to inquire about this matter. The Company disclaims any responsibility in this regard.
10.3 No waiver
The fact that the Company does not apply a provision of these GTC does not constitute a waiver of its right to do so in the future concerning this provision, any other provision, or these GTC as a whole.
10.4 Assignment
The User may not assign any of its rights or obligations arising from these GTC. The Company may assign its rights, licenses, and obligations under these GTC without limitation.
10.5 Applicable law and dispute resolution (jurisdiction)
These General Terms and Conditions are governed by Swiss law, to the exclusion of any conflict of laws rule. The exclusive jurisdiction for any proceedings arising from this is set at the Company's registered office.
Crans-Montana, January 12, 2026